Please check each property rules under their individual listing page. RULES + Reserving guest must be 25 years of age or older to reserve the home and must provide government issued ID. The reserving guest is responsible for communicating all rules to the registered guests.+ No Parties or Events + No Smoking Indoors + Be a good neighbor! We ask that you respect our neighbors privacy

Security Deposit: A $500 Security Deposit hold will be placed on your Credit Card 2 days prior to your arrival and will be released within 7 days after your departure as long as no damage was incurred by the guest. CANCELLATIONS Cancellations before 30 days of arrival will receive a refund of monies paid, less a booking fee of $100. Cancellations within 30 days of arrival, late arrival, or early departure receive no refund. If your dates are booked by another party, we will refund the nightly rate that the new guests paid minus any additional booking platform fees . No refund will be provided for nights that we were not able to rebook. All cancellations must be in writing and are irreversible. We highly suggest purchasing travel insurance to protect yourself against unforeseen reasons for cancellation.

Why book direct with us?When you book direct you pay less with no third-party booking fees. Booking direct gives you additional benefits like priority check-in, welcome snacks on arrival and you get first dibs on special offers. Do you have a minimum night stay?During the week, we offer 1-night stays, weekends our minimum stay is 2 nights and on holidays a 3-night minimum. We like our guests to fully enjoy their time here and feel 3+ nights is ideal!What time is check-in and check-out?Check-in is at 4pm on the day of arrival and 10am on the departure day.How does check-in work? Do we need to go somewhere to get keys?You won't need to go anywhere to pick up or drop off keys. 24 hours before your check-in and you will receive your keyless entry code. Just arrive at the house, and use the code provided, which will be active for the duration of your stay. If you need help with access or information at any time, don't hesitate to contact DeAnna at 828-398-8099.Where can we get driving directions, house details, access info, wi-fi, etc., to help us plan our trip?Details will be sent to your email 24 hours before check-in.Do you have Wifi/Cable at the House?Yes, the home has high-speed internet and is equipped with a smart tv and you are welcome to sign in to any of your streaming services. May we bring a dog to the house?Dogs are allowed of course! Do you allow smoking in the house?There is NO SMOKING or VAPING of any kind inside our house. If we find that you have smoked in the house, there will be a minimum $500 fine charged. What if there is a natural disaster, sickness, inclement weather, or unforeseen circumstance that affects our stay?Although we do everything possible to make your stay as pleasant and carefree as possible, we cannot control or be responsible for the weather or any other unforeseen circumstances or sicknesses that may affect your stay. There are no refunds for natural disasters or other major events that are out of our control. We highly encourage you to purchase trip insurance to cover your stay in case of a natural disaster or other major event. Depending on the type of trip insurance you purchase, you are usually eligible to be reimbursed by the insurance company for the amount that we do not refund.